Where are we?
Barton Neighbourhood Centre
Underhill Circus

We are situated in the centre of Barton, just off the Headington Roundabout.

By bus: Number 8 bus from Oxford City. The bus stops just past the centre.
By car: There is parking at the back of the building

  • AQS

    OCWA hold the Advice Quality Standard for welfare benefits and debt advice. We are audited every two years to ensure the advice we give and service we provide continues to be of a high standard.

    We are members of AdviceUK and our debt work is regulated by the Financial Conduct Authority.

In response to the Covid-19 outbreak, we are taking all actions necessary to continue to provide our services, as best we can, while protecting the safety of our users, staff and volunteers. 

From 17.03.2020 we are unable to offer our face-to-face service, either via the office at Barton or representation at Tribunal hearings. This means that drop in will no longer be running at the current time. If you already have an appointment booked with us or we are due to attend a Tribunal hearing with you we will be in contact. We will still be running a full telephone service and will be delivering telephone appointments where appropriate. The line is available Monday to Friday from 9am to 5pm on 01865 744165. We will also be continuing with our casework for existing and new clients.

For Professionals

Unfortunately we are having to cancel all scheduled training. If you have already booked we will be in contact with you.

Our consultancy line will still operate as normal on a Tuesday, Wednesday and Thursday between 10am and 1pm.

For further information please see the following website:



Telephone advice (for ALL Oxford City residents)

Monday to Friday 9am - 5pm 

Residents outside of Oxford City requiring advice should contact the Oxfordshire Specialist Advice Service on 01865 410660

Oxfordshire Welfare Rights (Appointments by referral only)

Consultancy Telephone Service (for agencies only)

Tuesday 10am - 1pm

Wednesday 10am - 1pm

Thursday 10am - 1pm


For telephone advice or to make an appointment please call us on 01865 744165