Complaints

We take complaints extremely seriously. If you are not happy with the service you have received, you have the right to make a complaint. You can make this by email on sdarby@oxfordshirewelfarerights.org.uk, calling Sarah Darby on 01865 744165 or writing to us at Oxford Community Work Agency, Barton Neighbourhood Centre, Underhill Circus, Barton, Oxford, OX3 9LS. A copy of our complaints procedure is attached.


Feedback

We want to ensure that we are offering the best possible service we can and rely on feedback, both positive and constructive to assist us to do this. Therefore if you would like to leave feedback, head on over to our guestbook page. All feedback will be treated in the strictest confidence.








Oxfordshire Community Work Agency

A Company limited by Guarantee and Registered in England and Wales. Reg. No. 1785651 Registered Office as above. Charity Reg. No. 1049343

Principal funders: Oxford City Council. Regulated by the Financial Conduct Authority No.675533

 
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