Oxfordshire Specialist Advice Service (OSAS)

Age UK Oxfordshire, Citizens Advice Oxford, Citizens Advice West Oxfordshire and Oxfordshire Welfare Rights have come together to provide a free, comprehensive, independent advice service.

The service helps with queries around benefits, money advice, budgeting and other welfare issues and will link you into services that can provide further support.

The service is free for people to use. It is jointly funded by Adult Social Care and Children, Education and Families, so it is focused on meeting the needs of people living in Oxfordshire who are struggling with their day-to-day lives due to disability or ill health.

However, you don’t have to have a carer or anyone looking after you.

We will be able to help you if you:

  • Have a disability or long term illness 

  • Have someone in your family household with a disability or long term illness 

  • Are caring for someone with a disability or long term illness 

  • Are a young person transitioning from children’s care services

What can people expect from the service?

Oxfordshire Specialist Advice Service (OSAS) provides a dedicated telephone advice line and email service, which aims to answer all your queries around benefits, money advice, budgeting and other welfare issues and link you into services that can provide further support. This is backed up by a team of specialist advisers, who are able to meet face to face with people unable to access advice by telephone, email or in their local community.

The service also supports professionals who may be working with you, through the provision of comprehensive and responsive training opportunities and a consultancy line for specialist case support.

Please call on 01865 410 660

9am – 5pm weekdays

Or email your enquiry to: